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Monday, February 06, 2012 18:53 GMT
Batelco, the leading telecom service provider in Bahrain, is working towards minimising any inconvenience for its customers if it is directed to suspend some BlackBerry services, the company said. “We want to assure all our Blackberry customers that Batelco is working on alternative offers to minimise any inconvenience should some services be suspended,” said Ahmed Al Janahi, Batelco Group general manager media relations.“We will fully comply with any directive to suspend some BlackBerry services, should such be issued, as this is a legal obligation on Batelco. It’s not proper to speculate what the specific alternative offers will be at this stage. Our marketing and sales teams are finalising such offers.” “We believe that no Batelco customer should be financially penalised if limitations are placed on some BlackBerry services – we will address all customers’ concerns as quickly as practicable,” he added.Batelco confirmed that no formal directive has been received to date. “At this stage it is prudent to plan for such a scenario and proactively inform our customers to minimise any concerns they may have. Our commitment to our customers is that we will minimise their inconvenience,” Al Janahi concluded. – Trade Arabia